Contact
Reach the team behind Itya
Itya is a product of Trovakap Private Limited, a company incorporated in India. Write to the address that matches your question and it reaches the people who can answer it.
Addresses
Who to write to
Support and billing
Product help, account access, invoices, plan changes and cancellations.
Legal
Legal notices, contract questions, and counter-signature of the data processing addendum.
Privacy and security
Privacy questions and vulnerability reports. Candidates can also use the verified data-request flow.
Grievance Officer
Send a grievance about how we process your personal data to legal@itya.ai with “Grievance” in the subject line.
Company
Trovakap Private Limited, India.
Response times
What to expect after you write
Support requests are answered by email. We do not publish a guaranteed support response time; one applies only where a signed agreement includes it.
- Security reportsAcknowledged within 3 business days and triaged within 10, as the disclosure policy commits.
- Privacy requestsAnswered within the period the applicable law sets; the privacy policy explains each right and how to use it.
- Service statusWhether the service is up right now is on the status page, without writing to anyone.