Interview Kit Library
Interview kits, free and ready to use.
Competencies, questions, what strong and weak answers sound like, and a rating scale anchored in words, for each role. No sign-up. Use them in any tool, or run them in Itya.
Sales
- Account ExecutiveDiscovery and qualification · Deal strategy and stakeholder management · Objection handling and negotiation · Pipeline management and forecasting · Presenting valueOpen the kit
- Sales Development RepresentativeProspecting and research · Outreach and communication · Handling objections and rejection · Coachability and learning · Owning the numbersOpen the kit
- Sales ManagerCoaching and hiring reps · Forecasting and pipeline inspection · Running the sales process · Performance management · Selling credibilityOpen the kit
People and finance
- AccountantMonth-end close and reconciliations · Accounting standards and judgment · Tax compliance awareness · Controls, accuracy and systems · Communicating with non-finance colleaguesOpen the kit
- HR GeneralistEmployee relations and investigations · Policy and employment-law judgment · Onboarding and HR operations · Confidentiality and judgment · Partnering with managersOpen the kit
- RecruiterIntake and hiring-manager partnership · Sourcing and market knowledge · Structured screening and assessment · Candidate experience, communication and closing · Pipeline management and data hygieneOpen the kit
Engineering
- Backend EngineerAPI design and data modeling · Debugging production issues · Reliability and running services · Security basics · Ownership across teamsOpen the kit
- DevOps / Site Reliability EngineerIncident response · Infrastructure as code and automation · CI/CD and release safety · Observability and alerting · Cost and securityOpen the kit
- Engineering ManagerHiring and developing people · Delivery and execution · Technical judgment · Stakeholder communication · Team healthOpen the kit
- Frontend EngineerComponent design and state · Accessibility · Web performance · Testing and quality · Working with design and productOpen the kit
- QA EngineerTest strategy and risk · Exploratory testing · Test automation · Bug reporting and communication · Building quality into the teamOpen the kit
- Software EngineerProblem decomposition · Code quality and testing · System design (scaled to level) · Collaboration and code review · Ownership and deliveryOpen the kit
Customer support
- BPO Voice Process AssociateCommunication clarity in the language the job needs · Listening and empathy · Handling an irate customer · Process adherence and accuracy · Shift and attendance readinessOpen the kit
- Customer Success ManagerOnboarding and adoption · Account health and renewal risk · Renewal and expansion conversations · Cross-functional advocacy · Managing a book of accountsOpen the kit
- Customer Support AssociateListening and empathy · Troubleshooting and problem solving · Clear written communication · Accuracy and following process · Ownership and paceOpen the kit
Data
- Business AnalystRequirements elicitation · Process analysis and mapping · Stakeholder management · Data analysis for requirements · Writing clear specificationsOpen the kit
- Data AnalystSQL and data manipulation · Analytical reasoning and statistics · Framing the business question · Communicating insights · Rigor and data qualityOpen the kit
- Data ScientistProblem framing · Statistics and experimentation · Modeling and evaluation · Data quality and rigor · Communicating uncertaintyOpen the kit
Marketing
- Content WriterResearch and accuracy · Writing for a specific reader · Editing and taking feedback · SEO and search intent · Using AI writing tools responsiblyOpen the kit
- Marketing ManagerPositioning and messaging · Planning and budget · Channel and campaign judgment · Measurement and honest attribution · Working with sales and product, and leading peopleOpen the kit
Operations
- Operations ManagerProcess design and improvement · Leading front-line teams · Metrics and data-driven management · Planning, capacity and prioritization · Handling escalations and stakeholdersOpen the kit
- Project ManagerPlanning and scoping · Risk and dependency management · Stakeholder management and communication · Delivery under change · Running meetings and status reportingOpen the kit
Product and design
- Product DesignerProblem framing and user research · Interaction and visual craft · Collaboration with product and engineering · Communicating design decisions · Outcomes and iterationOpen the kit
- Product ManagerCustomer and problem discovery · Prioritization and trade-offs · Execution with engineering and design · Metrics and outcomes · Communication and influenceOpen the kit